Glow Glass & Window Corp is committed to making https://www.glowglassny.com accessible to as many people as possible. This statement describes our conformance status, the standards we follow, and how to report any accessibility issues.
Conformance status
We aim for Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance on every page of our website. This includes:
- Sufficient color contrast on text and interactive elements
- Keyboard navigation for all interactive elements
- Visible focus indicators on links and buttons
- Descriptive alt text on all meaningful images
- Semantic HTML with proper heading hierarchy
- ARIA labels on interactive elements where standard semantics are insufficient
- Skip-to-content links for keyboard users
- Reduced-motion support for users who request less animation
Technologies used
Our site is built with modern, semantic HTML, CSS, and JavaScript. It works in all current versions of Chrome, Safari, Firefox, and Edge, and is tested with screen readers including NVDA and VoiceOver.
Known limitations
We continually test and improve accessibility. Third-party embeds (such as our embedded request form and Google Maps embed) follow the accessibility standards of those providers; we cannot guarantee 100 % conformance for content we do not control. If you encounter an accessibility issue with one of these embeds, please reach out and we will work with the provider to resolve it.
Reporting accessibility issues
If you experience any difficulty using our website or need information from our site in an alternative format, please contact us. We respond to accessibility feedback within 5 business days and prioritize fixes that improve usability for the largest number of users.
Assessment approach
We assess accessibility through a combination of automated tooling (axe DevTools, Lighthouse), manual keyboard testing, and screen-reader spot checks. We review the full site after every major change.